At 111bet, we believe betting should be an enjoyable form of entertainment — not a burden. Our commitment to responsible gaming is not just a slogan; it is a core value of our platform, put into practice through real self-control tools, ongoing support, and strict policies designed for every player's well-being.
Minimum Platform Age Requirement
Active Player Support
Available Self-Control Tools
Committed to Your Safety
We provide a range of tools you can use on your own to keep your gaming experience within healthy and enjoyable limits.
Set your maximum daily, weekly, or monthly deposit limit directly from your account settings. Limits take effect immediately and can only be reduced instantly or increased after a 48-hour cooling-off period.
Control how long you play each day. Our platform will send you a reminder as you approach your set time limit, and will automatically end your session once the limit is reached.
Need a short break? Activate a cooling-off period of 24 hours, 48 hours, or 7 days. During this time you will not be able to log in to your account, but any balance withdrawal will be processed as normal.
If you feel you need a longer break, you can apply for self-exclusion for 1 month, 3 months, 6 months, 1 year, or permanently. Requests are processed within 24 hours and cannot be cancelled early.
Monitor your wagering activity transparently — view total amounts wagered, wins, losses, and time spent. This information helps you make more informed decisions about your playing habits.
Our platform proactively sends notifications when your gaming patterns show signs of risk — such as unusually long sessions or losses exceeding your normal threshold — so you stay aware and in control.
Problem gambling can happen to anyone, regardless of background or experience. Recognising the early signs is the single most important first step. If you identify with any of the situations below, we encourage you to seek help without shame.
Feeling anxious, irritable, or stressed when unable to gamble or when trying to stop
Borrowing money from family, friends, or financial institutions to gamble, or selling assets to fund betting
Frequently thinking about gambling, planning your next session, or imagining ways to get more money for betting
Hiding gambling activity from loved ones or lying about the amount of money spent
Betting with increasingly larger amounts to chase the same thrill, or to try to "chase" losses
Neglecting work, family, or financial responsibilities because of time and money spent on gambling
Asking for help is a sign of strength, not weakness. Here are steps you can take right now:
Our trained support team is ready to help you activate self-control tools such as self-exclusion or deposit limits within minutes via 24/7 live chat.
Share your feelings and situation with a trusted family member or friend. Support from those around you is one of the most effective factors in recovery.
The Social Welfare Department of Malaysia (JKMM) and Talian Kasih 15999 provide free counselling services for gambling addiction problems throughout Malaysia.
Ask our team to activate self-exclusion for a suitable duration. This will fully restrict access to your account, giving you a more structured space to recover.
Join a peer support group or an official recovery programme. Many people have successfully recovered with the right support and a positive environment.
All self-control tools are accessible directly from your account settings — no need to contact support for basic features.
Log in to your account → Settings → Responsible Gaming → Deposit Limit. Select a period (daily/weekly/monthly) and set your amount. Limit reductions take effect immediately; increases require a 48-hour cooling-off period.
Set a daily play time limit between 30 minutes and 8 hours. The platform will display a real-time clock while you play and send a warning 15 minutes before the limit is reached.
Take a temporary break from 1 to 30 days. Your account will be locked from login, but any pending balance withdrawals will still be processed within the standard 1–3 business days.
For long-term commitment. Contact our live chat support or email us to activate. All marketing communications will stop immediately and the account will be fully locked for the chosen duration.
Generate a monthly summary report of your betting activity, including total deposits, net losses, and time spent playing. Reports are automatically sent to your email each month or can be generated on demand.
Don't want to receive bonus and promotional offers that may be tempting? Unsubscribe from all marketing communications with one click from your account settings, without affecting any account functionality.
This short questionnaire helps you assess whether your playing habits are still under control. Answer honestly — there are no right or wrong answers, and the results are for your personal guidance only.
Choose the answer that best describes your situation over the past 30 days.
1. Have you ever wagered more than you planned, even after intending to stop?
2. Have you ever lied to someone close to you about how much time or money you have spent on betting?
3. Have you ever tried to chase your losses by betting more, hoping to win back everything you lost?
4. Has gambling ever interfered with your work, family, or financial responsibilities?
5. Have you ever felt the urge to bet with money meant for everyday essentials such as rent, bills, or food?
The 111bet platform is for adults only
111bet enforces a strict age verification policy. All new players are required to verify their age during registration and again during the KYC process before their first withdrawal is approved. We use an automated document verification system capable of detecting fraudulent or invalid documents.
Any account suspected of belonging to a minor will be suspended immediately while an investigation is conducted. If confirmed, the account will be permanently closed and any remaining balance will be returned to the original payment method.
Protect your child from unauthorised access
If you share a device with children, we recommend using parental control software such as Net Nanny or Qustodio to block access to online gambling sites. Also, make sure you do not save your account password automatically on any shared browser.
If you suspect your child has accessed our platform without permission, contact our support team immediately. We will investigate and take appropriate action within 24 business hours.
Our trained support team is available at any time, whether for technical queries or responsible gaming support.
Available 24/7. The fastest way to get help, including activating self-control tools.
Send detailed enquiries to [email protected]. Responses within 24 business hours.
Visit our FAQ page for answers to common questions about responsible gaming.
Manage deposit limits, time limits, and other self-control tools directly from your account settings panel.